Collaboratively drove platform growth, clearly communicating our direction and guiding principles, and championed our capabilities to drive awareness, adoption, and support. Connected our digital ecosystem to provide a seamless platform for driving engagement throughout the customer lifecycle based on data-driven insights and customer behavior.
Lead and mentored our six-person Experience Design team responsible for initiating, driving, and delivering customer experience solutions that translate our customers’ and business’ needs into insights, opportunities, and innovative ideas.
Honors: Highest honors
McCallum Graduate School of Business - Waltham, MA
Dual Minor: Economics & Entrepreneurship
Honors: Summa Cum Laude & Honors Program
Saunders College of Business - Rochester, NY